ImpactCRM is a cloud-based and on-premise solution that utilizes Telegram Bot to enhance your customer support and increase patient satisfaction.
With ImpactCRM, you can directly personalize your communication with customers/patients, allowing you to create and send surveys in real-time, schedule messages, and register appointments.
Furthermore, any form of communication, such as a message, answered survey, or question and answer, can be converted into a ticket.
Benefits of using our ImpactCRM!
Integrate a chatbot feature to handle common customer inquiries and redirect complex issues to a human customer support representative.
Add a customer feedback feature that allows customers to rate the quality of service they received and provide suggestions for improvement.
Implement a ticketing system to track and manage customer requests and inquiries.
Provide customers with a self-service option to access their account information, such as billing history and order status.
Allow customers to schedule appointments with customer support representatives for more personalized assistance.
Implement a knowledge base feature where customers can access helpful articles and resources to troubleshoot common issues.
Use analytics to track customer interactions and identify areas for improvement in customer support processes.
Offer multilingual support to cater to a wider range of customers.
Use automation to send follow-up messages and gather feedback after customer support interactions.
Provide personalized customer support based on customer history and preferences.
Freeturn is an amazing open source portfolio and CRM that offers a variety of features for individual freelance developers. It is built on two powerful frameworks, Django and Wagtail, which work together to provide an intuitive and seamless experience for users. With Freeturn, you can easily showcase your skills, experience
Enterprise resource planning (ERP) is a type of business management software that provides an integrated view of core business processes. ERP software is designed to streamline and automate business operations, such as finance, human resources, procurement, inventory, and supply chain management. It allows businesses to manage their operations more efficiently,
Knowfox is an open-source personal knowledge management system for organizing all personal information, taking notes, record journals and more. It is a web-based self-hosted that you can host at your private server or use it directly at your local machine.
It features a full-text search, a Markdown editor, photo management,
Modern business cannot do without the use of various tools and technologies that help improve work efficiency, manage processes and increase competitiveness. In this article, we'll take a look at some of the most popular tools that modern businesses use.
CRM systems
CRM systems (Customer Relationship Management) are software solutions
Open source has gained a lot of popularity in Germany over the years. The open-source software development model has been widely accepted in the country, and many organizations have adopted it.
The German government has also shown a great interest in open source. In 2019, the German Federal Ministry of
A ticketing system is essential for businesses to manage customer support inquiries and improve customer satisfaction. Open-source ticketing systems offer an affordable and customizable solution for businesses of all sizes.
Ticketing support systems, such as osTicket, provide many benefits for customer engagement. By using a ticketing system, businesses can track
What is Contact Otter?
Contact Otter is a free open-source personal CRM and contact management solution for individuals and families.
It is a simple easy to use contact manager and address box solution, written with Python and Django.
Contact Otter features
* Responsive easy-to-use interface
* Easy to setup, configure and use
The VTENEXT software the CRM for the Digital Innovation. It allows you to engage your customers into your business processes using a specific technology. It can also be used to manage processes generated by internal customers.
VTENEXT is the Open Source CRM solution offering the latest innovative tools powered by
