Web+center is an open-source customizable web-based help desk application that comes to fit unique organizational processes. With it, you will be able to customize the platform to specific business functions.
It is used as IT help desk, customer support, asset tracking and facilities management, community colleges, hospitals, small businesses, non-profits, and government organizations
It has over 100,000 installations worldwide, and it is supporting millions of end-users.
Web+Center offers both smartphone mobile apps and full-screen browser interfaces for technicians and end-user to create, submit, track, manage and analyze support issues.
Support of browser-based devices
Survey and analysis features.
uses Active Directory authentication methods
update support tickets
check the status of their support cases.
Options for FAQ
Text chat support
Resource reservation system
Create, update support tickets
Support management system
Windows Server 2008/Windows 7/Server 2012/Server 2016
MS SQL Server SQL 2005-2012/2016 Database OR MS Access DB Driver (Installed with Windows OS)
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