helpdesk
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a
List
A help desk and ticket system is a software solution designed to manage and streamline customer support interactions. It provides a centralized platform for receiving, tracking, and resolving customer inquiries, issues, or requests. Importance of help desk and ticket systems? A help desk and ticket system plays a crucial role
Self-hosted
Peppermint Ticket Management is an open-source self-hosted Ticket Management System designed to assist helpdesks and service desks in efficiently managing internal staff and customer requests. With its user-friendly interface and robust features, it streamlines the ticket management process, allowing organizations to effectively handle high volumes of tickets and provide timely
Enterprise
A ticketing system is essential for businesses to manage customer support inquiries and improve customer satisfaction. Open-source ticketing systems offer an affordable and customizable solution for businesses of all sizes. Ticketing support systems, such as osTicket, provide many benefits for customer engagement. By using a ticketing system, businesses can track
Self-hosted
Open-source customer engagement suite, an alternative to Intercom, Zendesk, Salesforce Service Cloud etc