Live chat widget is basically an embedded JavaScript widget that you add to your website to allow customers and website visitors to chat with site admins directly.
A live chat widget in your website help you increase your customer interaction, boost their satisfaction and improve your brand.
If you are looking for a self-hosted customer support and help desk systems, we can recommend this post for you.
While there are many commercial services that offer an embeddable chat widget to add in your website for a price, there are also many open-source free solutions that you can install and host on your server, then use at any website.
In this article we created you a list of the best open-source chat widget solutions, which vary in features, and options. We recommend going through the list and look through all of their features before making a final decision.
Live Helper Chat is a simple yet powerful interactive chat widget that aims to increase customer/ visitors engagements at any website.
It comes with a fancy backend that allows site admins to communicate with many users at the same time, supports RTL languages, works seamlessly on mobile, and offers a voice, video, and screen-share support.
3- React Help Desk
Yet another open-source live chat support that can be integrated in any website. It comes with a simple responsive dashboard that allows multiple chat, built-in typing indicator support, SMS sending option, and support message archiving.
We have written a quick review about it here, exploring all of its features.
4- Chatwoot
Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile.
It comes packed with dozens of enterprise-ready features which make it suitable for all types of companies, community websites, gaming websites, and NGO portals.
5- React-slack-chat
React Slack Chat is a Server-less Beautiful Gooey / Material Design Slack Chat Web Integrating Widget. This widget can be integrated as a Live Chat / Help Desk / Discussions for Special Interest Sites in Solo Single Customer Mode (1:1) or Community Chat (Shoutbox) Mode.
6- React Chat Widget
This is a React chat widget project that aims to add an interactive simple text messaging widget to any React project in minutes.
7- Choosify
Choosify is a free chat widget solution that can be integrated in any website and work directly with Slack and Mattermost.
If you decided to manage it on the paid cloud service, the free tire allows 1,000 messages per month and unlimited team members. The paid tire is a bit cheap comparing to many other services as it starts from $2.50 per messages, which fit for small and medium-sized companies.
Choosify embedded code can be integrated easily in Node.js/JavaScript projects, as it can also be built as an embedded widget to run directly with any other website.
Choosify is not longer open-source.
8- ChatKit
ChatKit is an Open Source library that lets you create a Chat Widget and connect it to any backend like Chatbot/NLP/Live Chat engine or messenger.
ChatKit is a free open-source project that is released under the Apache 2.0 License.
9- Chatty
Chatty is a free chat messaging that is created to look like the legacy IRC chatting systems. With some hacks it can be integrated as a live chat helper into any website.
It is a feature-rich system that supports group chat, channels, advanced moderation, streaming, and comes with a multi-languages interface.
10- Rocket-Chat
Rocket chat is an enterprise-grade open-source chat and messaging solution that is similar to Slack and Mattermost.
With few clicks the admin can generate an embedded chat widget that can be integrated in any website, and feed the messages directly into a channel specified for customer support.
Rocket chat allows all the team or certain members to interact and communicate directly with the customers. So, you can be assured that you have 24 hours watch.
11- Rasa-Webchat
Rasa Webchat is an open-source chat widget solution that is built to work on top of Rasa; the machine learning framework for messaging and conversations. It also works with the Botfront; the messaging GUI and bot manager for Rasa.
The app can be embedded as a JavaScript widget into any website, or directly within React projects using the NPM package.
Rasa is a highly customizable library as developers can customize the styles, add more features, or even extend its current features with more options.
12- Chat21-Web-Widget
Chat21-web-widget is a Free Live Chat Widget built on Firebase with Angular5 that lets you support and chat with visitors and customers on your website. More information about web widget here.
Features
Send a direct message to a preset user
Receive real-time support from your team
Form to enter the chat sentiment
Configure the widget with company logo and colors
Chat21 Web Widget is free and open source.
13- Live Chat Widget Adaptor
Live Chat Widget Adaptor is a collection of libraries in React, Vue, and Angular, to aid developers include interactive real-time chat widget in their projects.
The project is regularly updated and comes with a developer-friendly documentation that include instructions on how to install, use, customize and deploy.
14- React Styled Chat Widget
This project is a flexibly styled chat-widget for your React apps. It was mainly created for integration with chatbots in messengers.
It comes with a detailed documentation on how to install, use, and deploy with a detailed chat widget API.
The project is an open-source project that is released under the MIT license.
15- Tiledesk Community Edition
Tiledesk is a real-time messaging solution for customers that allows companies and brands to interact with their customize momentarily as they use the website or the support portal.
Tiledesk comes in two editions; a community edition with all the messaging options and a full functional live chat widget, and an enterprise edition with more auditing, logging, and enterprise options.
If you know of any other free open-source live chat widget that we didn't mention here, let us know, and we will gladly add it to this list.
A web application vulnerability scanner is an expertly crafted software program, engineered to methodically scan web applications for security vulnerabilities.
It operates with precision, simulating attacks and meticulously observing the application's response to pinpoint potential weak points with absolute certainty.
The scanner isn't just helpful, it&
Audio editing and music production are widely accessible in the digital age. It applies to both professional sound engineers and music enthusiasts. An array of open-source audio and music editors are available for Linux, Windows, and macOS.
This post presents 25 of these tools. From complex digital audio workstations to
Introducing "15 Free Open-source Angular Dashboards and Admin Panels", a comprehensive list that could be a game-changer for Angular developers.
These open-source resources are not just free to use, but they also provide a robust foundation for your projects, thereby saving time and boosting production speed.
With pre-made
A form generator app is a tool that allows developers to create custom forms for websites or applications.
These forms can be used for various purposes such as collecting user information, receiving feedback, or facilitating transactions. Form generator apps can simplify the process of creating forms, provide greater control over
Welcome to an exhaustive list of over 30 data visualization libraries, frameworks, and applications. These tools span across a myriad of platforms and programming languages, providing you with the capability to present complex data in visually appealing and accessible ways.
These solutions cater to a wide range of needs, whether
Firebase is Google's superior app platform, allows developers to rapidly develop top-tier apps, expand your user base, and significantly increase your earnings.
It includes set of features that can be customized to perfectly suit any developer's requirements. This includes a real-time database, user authentication, crash reporting,
Hacker News is a social news website focusing on computer science and entrepreneurship. It is run by Y Combinator, a seed accelerator. Users can submit stories (links to articles), and other users can upvote these stories, similar to "liking" a post on other social media platforms. The most
A news aggregator is a tool or platform that collects news from various sources and presents them in one location. It is used for conveniently accessing and reading news from multiple sources without having to visit each source individually.
In this list, we collected the best open-source news aggregator projects.
Welcome to our definitive guide, "Top 17 Free School Management Systems to Revolutionize Education in 2024". In this expertly crafted piece, we delve into an array of cost-free school management systems that are poised to radically reshape the operations of educational institutions.
These cutting-edge systems boast a sweeping