support - MEDevel.com: Open-source for Healthcare, and Education

19 Free Ticketing and Helpdesk Customer Support Solutions for 2024

A help desk and ticket system is a software solution designed to manage and streamline customer support interactions. It provides a centralized platform for receiving, tracking, and resolving customer inquiries, issues, or requests. Importance of help desk and ticket systems? A help desk and ticket system plays a crucial role

helpdesk

Helpy: GDPR-Compliant Free Self-hosted Tickets Management System for Agencies and Teams

Helpy is a highly advanced helpdesk platform which has been developed using the powerful Ruby on Rails framework, and is available for use under the MIT license. This platform has been specifically designed to help you manage and streamline your support email and ticketing system, and it can be easily

Laravel

40 Open-source Free Laravel Projects, CMS, ERP, Headless, CRM and More

Laravel is an innovative and powerful web application framework that is completely free and open-source. This PHP-based framework was created by Taylor Otwell in 2011 as an alternative to CodeIgniter, with a focus on simplicity and ease of use. At its core, Laravel is built on the Model-View-Controller (MVC) architecture

ERP

10 Open source Self-hosted ERP Systems for 2024 (Updated)

Streamlining Business Operations with Open Source Solutions

Enterprise

Best 12 Open-source Ticketing System for 2024

A ticketing system is essential for businesses to manage customer support inquiries and improve customer satisfaction. Open-source ticketing systems offer an affordable and customizable solution for businesses of all sizes. Ticketing support systems, such as osTicket, provide many benefits for customer engagement. By using a ticketing system, businesses can track

List

15 Open-source Free Live-chat Widget Solutions To Boost Your Customer Engagement

What is a live-chat widget? Live chat widget is basically an embedded JavaScript widget that you add to your website to allow customers and website visitors to chat with site admins directly. A live chat widget in your website help you increase your customer interaction, boost their satisfaction and improve

Self-hosted

Chatwoot is an Open Source Self-hosted Customers Messaging System

Open-source customer engagement suite, an alternative to Intercom, Zendesk, Salesforce Service Cloud etc

Self-hosted

Add a live chat to your website or web app with Papercups

Papercups is a live-chat self-hosted client.

Articles

The Difference Between OEM, Compatible, and Remanufactured Cartridges

Original ink and toner cartridges have always been expensive. Fortunately, there are a plethora of compatible and remanufactured supplies. This alternative market is robust and rapidly growing. Learn how cheaper products compare to their OEM counterparts. Ink (or toner) is the most expensive part of using a printer in the

Open-source

FreeScout is an open-source helpdesk for teams

What is FreeScout? FreeScout is a free, open-source web-based support and ticketing system. It is written in PHP using the Laravel framework. FreeScout features a responsive user interface that works on small mobile screens and tablets. It is an ideal solution for team, technical support, and customer support for small

Mailserver

Inbucket: A disposable Webmail Server

Inbucket app is a free, open-source disposable mail server that works without any database. Inbucket supports many email protocols without depending on external dependencies. It accepts email and makes them ready via the web, and REST API. The system supports HTTP, SMTP, and POP3 out of the post. It offers

Open-source

Remotely: Free, Open-source scriptable Remote Control solution

Remotely is a free, open-source solution web-based remote control tool that helps you to register and control dozens of devices. Remotely is built on top of ASP.NET and can be deployed on Windows IIS, Nginx (Ubuntu), or Caddy Server. Remotely offers many instant support clients and agents for many

Open-source

DiamanteDesk: Free, Open-source Ticketing system for enterprise

DiamanteDesk is an enterprise ticketing support system and help desk solution. It aims to meet all the features that the business needs. The aim from it is to help businesses and companies to improve customer service. With it, you can send e-mails, private messages via Facebook. It has the ability

Self-hosted

React Help Desk: Free open-source live chat assistant for your website

React Help Desk is an open source live chat application that comes with an administrative control panel that lets you manage multiple chats. The control panel written with React, Node.js, and web sockets. React Help Desk offers a real-time support system with a simple interface which allows you to

Open-source

Diamantedesk: Open-source Ticketing System for business

Diamantedesk is an open source web-based Ticketing, help-desk solution aims to allow you to customize for business needs. Diamantedesk offers reliability, flexibility, scalability, and extensibility for many enterprise sectors like IT support, shipping, customer services, healthcare and more. It is built to improve customer service and convert feedback into valuable

Web-based

Web+center help desk application for businesses

Web+center is an open-source customizable web-based help desk application that comes to fit unique organizational processes. With it, you will be able to customize the platform to specific business functions. It is used as IT help desk, customer support, asset tracking and facilities management, community colleges, hospitals, small businesses,

Open-source

Otobo Community Edition: an open source web-based ticketing system for business

Otobo is a free self-hosted ticketing system with convincing functionality AND optics. It is the most web based flexible system come to enhance The efficiency and transparency of your business communication. Otobo supports different communication channels which include phone, customer portal, self-managed tickets, email, and text messages. Furthermore, it is

Self-hosted

Create a live chat support system with this remarkable Libra solution: LiveHelperChat

An interactive chat widget embedded in a website or a web app provides a direct communication live channel between the customer (visitor/ user) and the service provider. Chat widgets are reliable and easy support channels and ticket sources for many enterprise ticketing and support systems. Some CRM solutions have integrated

Self-hosted

Ticketit: Open-source Laravel-based Ticketing System

Laravel is a trending open-source modern PHP framework for building enterprise and complex as well as small apps. As Laravel becomes the number one PHP framework with its large community and rich ecosystem, developers may require to add a ticketing and support system to their apps. Well, with Ticketit it

Self-hosted

QuickDesk: A Self-hosted Open-source Ticketing system

QuickDesk is a web-based self-hosted help desk and ticketing management solution. It is developed by ASP.NET MVC and uses SQL server. QuickDesk is a features-rich solution which makes it ideal for enterprise, small and medium-sized businesses (SMB), and software agencies. QuickDesk offers different level of users and views, It

Self-hosted

OpenSupports: A lightweight web-based support ticket system for SMB

OpenSupports is a free web-based open-source ticket support system that combines simplicity and productivity. It offers a complete user system, a knowledge base with a frequently asked questions (FAQs) database, multi-languages support, and more. OpenSupports aims for small- and medium-sized companies and IT support services. With its simple ticket workflow

Self-hosted

Zammad: Free self-hosted ticketing support system

Zammad is a web-based ticketing and customer support portal for teams, small and medium-sized companies. It helps the support team to manage customer issues and reports from several channels like phone, Facebook, emails, Twitter and chat. The project is in active development and update by a large community of developers

Open-source

FAVEO Open-source Ticketing system for enterprise

FAVEO is a web-based help desk ticketing system. It is focus on customer service management, incident management, SLA management, built in knowledge base. It also provides Businesses with an automated Helpdesk system to manage customer support. Furthermore, it is a platform integrated with face book, Twitter, WhatsApp MSG91, and more.

Open-source

Osticket Open-source Ticketing system for enterprise

Osticket is a web-based customer ticketing support system. It comes to help you in customer service, make them happy, manage, organize and archive all your support requests and responses in one place, improve your customer experience. This solution is widely used comes with a large set of feature with easily

Open-source

Hesk: Open-source Ticketing system for enterprise

Hesk is a simple open-source ticketing system. It comes with two company versions that let you choose from them. The platform downloaded from over than 650,000 times. It is a features-rich and comes with a large set of integration options that make it ideal to use for a company.

Open-source

Helpdeskz Open-source Ticketing system for enterprise

Helpdeskz is a free help desk software which allows you to manage your sites. It supports web-based ticketing system. The solution can update their business in hours. It is a features-rich and comes with a repository for translations. It made for your business a LoginShare modules that let you integrate

Open-source

UVdesk: Open-source Ticketing system for enterprise

UVdesk is an enterprise-grade ticketing support system. It comes in two editions an enterprise edition and a community-skeleton open-source edition. The solution is a features-rich and comes with a large set of apps and integration options, makes it ideal for enterprise use. Unlike its other competitors, UVdesk focuses on workflow

ticketing system

18 Awesome Open-source Self-Hosted Ticketing System (Updated 2024)

Guess you have an e-commerce store business, or a product, and it is growing, gaining more customers, then you get many questions lined up. The problem is that your team cannot provide a timely response to all of them, unanswered questions not being able to give instant support to customers